Inbound call services

We handle all critical touch points where your customers meet and interact with your brand, from your free toll to social media.

At Masterlink Group, we master the art of displaying your brand the same way you do on your website, catalog and marketing campaigns. And this is what consumers are expecting. Our inbound call center services take care of recreating your brand experience and brand personality consistently in every interaction, no matter what industry you are in.

You are 3 steps from success!

We handle your call best

Increase your sales, retain customers and create brand loyalty with our comprehensive inbound offer

STEP 1: Set up a Call

STEP 2: Receive a Proposal

STEP 3: Get Results

Increase your sales, retain customers and create brand loyalty with our comprehensive inbound offer

ORDER MANAGEMENT

At Masterlink Group, we give a privileged place to a seamless order management process.

TECHNICAL SUPPORT

Staying with your customers after the sale is as important as the sale itself.

EMAIL RESPONSE

Cost-effective and versatile, email is a key resource to reinforce your brand.

CHAT SUPPORT

We not only provide short response times but also personalized assistance and interaction with more than one visitor at a time.

SALES, CROSS-SELL AND UP-SELL

See how our experience cross-sells and up-sells your products efficiently.

Our Clients Said

We make companies successful by guaranteeing the best customer experience for their clients

The interactive voice response allows us to connect the need of our costumers to the correct representatives; providing full and efficient support.

Emmanuel Rosario

Immigration Services

Thanks to Masterlink’s support our ministry has been able to service people from all over the world, at a fast but efficient pace

King Jesus Ministries

Church

We loved the the way the interactive voice response enabled us to direct our clients to the correct customer service specialist.

EuroStable

Car industry

The team has successfully handled all of our online inquiries and stakeholders during our conferences.

Alejandro Cardona

Seminario Creando Riqueza